Reiseathleten · Privacy

Privacy Policy

Last updated: March 26, 2026

This privacy policy explains how Reiseathleten processes personal data when you visit our website, use an account, request or book a trip, interact with marketplace hosts, or contact support. Depending on the context, the legal basis may be contract performance under Art. 6(1)(b) GDPR, compliance with legal obligations under Art. 6(1)(c) GDPR, legitimate interests under Art. 6(1)(f) GDPR, or your consent under Art. 6(1)(a) GDPR.

1. Controller and contact

The controller for this website is obu travel GmbH & Co. KG, Claus-Hartung-Eck 19, 37083 Goettingen, Germany, email: info@reiseathleten.de. Further provider details are available in the imprint.

2. Website access and technical logs

When you visit the website, technical access data may be processed to make the page available, secure the service, investigate misuse, and maintain system stability. This may include IP-related log data, device and browser information, requested URLs, referrer information, and timestamps.

3. Account, bookings, and contract processing

If you create an account, make a booking, submit a booking request, or otherwise enter into a contractual relationship with Reiseathleten, we process the data necessary to administer your account and perform the contract. This may include name, contact details, booking data, travel dates, traveller information, payment status, communication history, and documents relating to the booking.

4. Marketplace hosts and partner retreats

If you request or book a partner retreat in the Reiseathleten marketplace, relevant booking and traveller information may be shared with the host to the extent necessary for availability checks, booking confirmation, travel delivery, lawful customer support, invoicing of host-collected balances, and compliance obligations.

5. Payments, fraud prevention, and finance

Where payments are processed, the relevant payment information may be handled through payment-service providers and internal finance systems. Reiseathleten also processes data where necessary to prevent fraud, enforce booking rules, document payment events, and comply with accounting, tax, and record-keeping obligations.

6. Support, communication, and service improvement

If you contact support or use support-related features, we process your request, the related contact data, and the communication context to answer questions, resolve booking issues, and improve service quality. This may include support chat consent, support-session identifiers, and message history.

7. Cookies, local storage, and browser identifiers

Reiseathleten uses cookies and local browser storage for essential login sessions, marketplace attribution, consent handling, support context, and convenience features. A more detailed explanation of the currently used storage keys and their purpose is available in the cookie policy.

8. Recipients and processors

Personal data may be shared with payment providers, hosting or infrastructure providers, support tooling, email-delivery services, marketplace hosts where required for the booking, and other processors or recipients where this is necessary for contract performance, legal compliance, or legitimate business operations. Data is shared only to the extent necessary for the relevant purpose.

9. Storage periods

We retain personal data only for as long as necessary for the relevant purpose or for as long as retention is required by law. Contract and payment-related data may therefore be stored for longer periods where statutory accounting, tax, limitation, or documentation duties apply.

10. Your rights

Subject to the legal requirements, you may have rights of access, rectification, erasure, restriction of processing, objection, and data portability, as well as the right to withdraw consent with future effect. You may also lodge a complaint with a competent supervisory authority.

We may update this privacy policy where legal requirements, technical processes, or our services change. Related legal information is available in the imprint, cookie policy, and dispute resolution.