Reiseathleten Terms

Last updated: March 26, 2026

Additional information on cancellations and refunds is available in our refund policy. Information on statutory withdrawal rules is available in the withdrawal notice. Information on personal data processing is available in the privacy policy and complaint handling in dispute resolution.

These terms apply to trips that Reiseathleten itself organises or sells as package travel. They do not replace the separate marketplace terms for partner retreats booked through the Reiseathleten marketplace.

1. Contract formation and withdrawal

1.1 By registering or booking through our website, the traveller submits a binding offer to conclude a package travel contract with obu travel GmbH & Co. KG.

1.2 The contract is formed when we accept the booking and issue a travel confirmation. Pure availability displays, pre-contract messages, and marketing pages do not create a binding contract by themselves.

1.3 If flights are booked as separate components, Reiseathleten may act only as an intermediary. In that case the flight contract is concluded directly with the airline and the airline's own fare, cancellation, and rebooking rules apply.

1.4 For travel services concluded by distance means, there is generally no statutory withdrawal right. Instead, the statutory cancellation and termination rights and the contractual cancellation rules apply. A withdrawal right may exist only in exceptional cases required by law, for example where a contract was concluded outside business premises under the relevant legal conditions.

2. Payments and payment methods

2.1 Payments may be requested only once any legally required insolvency protection certificate has been provided where applicable. Unless the specific offer states otherwise, 50% of the travel price becomes due 7 days after the contract is concluded, and the remaining balance becomes due no later than 35 days before departure. If the trip starts within 35 days, the full amount may become due immediately.

2.2 For intercontinental flights or other components that must be ticketed or confirmed immediately, earlier payment may be required if this was disclosed before booking.

2.3 Available payment methods may include invoice, card payment, direct debit, or PayPal. Any third-party payment fees that were transparently disclosed before booking remain payable.

2.4 A booking is not lawfully cancelled merely because payment is withheld. If payment obligations are not met, statutory remedies and any disclosed contractual consequences continue to apply.

3. Travel price and scope of services

3.1 The travel price and included services result from the specific travel description, any valid supplements or options selected during booking, and the travel confirmation.

3.2 Starting prices, room categories, and occupancy assumptions shown on a page describe the corresponding offer configuration only. Different dates, room categories, durations, or occupancies may result in a different total price.

4. Contractual services and service changes

4.1 The services contractually owed are those described in the offer and confirmed in the booking confirmation. Prior to contract formation, Reiseathleten may update offer details where legally permitted and where the traveller is informed accordingly.

4.2 After contract formation, minor changes to travel services are permitted only if they become necessary, were not brought about in bad faith, and do not materially affect the overall character of the trip.

4.3 If a material change to an essential travel service occurs, the traveller has the statutory rights to withdraw from the contract or, where offered, accept an equivalent replacement trip.

5. Cancellation by the traveller, rebooking, and substitute travellers

5.1 The traveller may cancel the trip at any time before departure. The date on which the cancellation notice is received is decisive. Cancellations should be submitted in text form for documentation purposes.

5.2 Unless the specific trip page discloses valid different rules, Reiseathleten may charge a lump-sum cancellation fee for its own trips as follows:

• up to 61 days before departure: 10% of the travel price
• 60 to 36 days before departure: 25% of the travel price
• 35 to 15 days before departure: 50% of the travel price
• 14 to 8 days before departure: 75% of the travel price
• less than 8 days before departure or no-show: 100% of the travel price

5.3 The traveller may prove that no loss or a substantially lower loss was incurred. If demonstrably higher actual costs were incurred for specific components and this was validly disclosed, those costs may prevail where legally permitted.

5.4 Rebooking requests may be accepted subject to availability and an appropriate fee. Close to departure, a rebooking may only be possible by cancelling and rebooking under the applicable conditions.

5.5 Up to the start of the trip, the traveller may request that a third party take their place in the contract, provided that the substitute traveller satisfies the trip requirements and no statutory or official restrictions prevent participation. Any additional costs caused by the substitution may be charged.

6. Cancellation by Reiseathleten and extraordinary circumstances

6.1 Reiseathleten may withdraw from the contract before departure if a validly disclosed minimum number of participants is not reached within the legally permitted notice period. Any payments already made for that trip will then be refunded without undue delay.

6.2 Either party may terminate the contract in accordance with statutory law if unavoidable, extraordinary circumstances materially affect the trip or its transport to the destination. The statutory rules on consequences, reimbursement, and cost allocation apply.

7. Unused services, defects, and liability

7.1 If individual travel services are not used for reasons attributable to the traveller, Reiseathleten will seek reimbursement of saved expenses from service providers where this is legally and factually possible.

7.2 If the trip is not performed as contractually agreed, the traveller must report the defect without undue delay so that remedial action can be taken where possible.

7.3 Reiseathleten is liable in accordance with statutory law for the services it owes itself. Any limitation of liability does not apply in cases involving intent, gross negligence, injury to life, body, or health, or any other case where liability cannot be limited by law.

8. Limitation periods and assertion of claims

8.1 Claims arising from improper performance of the trip should be asserted against Reiseathleten within the statutory or contractually valid periods. Where the law requires prompt notice or assertion, those periods remain decisive.

8.2 Statutory limitation periods apply unless mandatory law provides otherwise.

9. Passport, visa, health, and insurance requirements

9.1 Travellers remain responsible for meeting passport, visa, vaccination, health, and entry requirements that apply to them personally, unless Reiseathleten has expressly undertaken to provide or arrange a particular service in that regard.

9.2 We recommend that travellers maintain adequate travel, health, and, where appropriate, travel cancellation insurance.

10. Data protection

10.1 Personal data is processed for contract performance, customer support, payment handling, fraud prevention, and legal compliance in accordance with the applicable privacy rules. Further information is available in the privacy policy.

11. Final provisions

11.1 Mandatory statutory rights remain unaffected. If individual provisions are invalid, the validity of the remaining provisions remains unaffected.

11.2 German law applies to the extent legally permissible. For consumers, mandatory venue and consumer protection rules continue to apply. Additional information on complaints and consumer dispute handling is available in dispute resolution.